Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Timberline Knolls Residential Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Timberline Knolls Residential Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Honest Talk About Relapse: An Interview with TK Alumnae Coordinator Jena Morrow Margis

If you’re hoping to have a perfect recovery experience, Jena Morrow Margis has some bad news for you.

“If perfection is our goal, we’re absolutely destined to fail,” she said during an Oct. 27 interview.

Jena, who serves as the Timberline Knolls alumnae coordinator, made this comment while speaking with Kirsten Müller-Daubermann as part of TK’s weekly Instagram Live interview series.

The Oct. 27 discussion addressed relapse, failure, and the dangers of perfectionism. While this might not sound like the most uplifting set of topics, Jena and Kirsten approached them from a perspective of both honesty and optimism.

Everybody Struggles

Every person who is walking the path of recovery will encounter obstacles and experience setbacks. But having a temporary slip-up doesn’t mean that you’ve failed. Neither, for that matter, does having a full-blown relapse. What’s important, Jena said, is how you respond.

“You’re not alone. Don’t think you’re a failure if you relapse. Don’t think you’re doomed if you … struggle,” she said. “Everybody struggles. Everybody has bad days.”

Sometimes, a bad day may involve a momentary lapse in judgment. In times like those, the best response may be to contact your sponsor or another trusted member of your personal support network.

Other types of bad days may signal that you’re returning to a pattern of maladaptive behaviors. In those cases, you may need to think about returning to treatment.

To be sure that you respond in the healthiest possible way in all scenarios, you should have a plan (“an actual, written-down plan,” Jena emphasized) to determine when you should reach out, who you should contact, and even what you should say.

You Know You Can Do It

If you’ve fallen into a pattern of maladaptive behaviors, and you’re not able to get back on track after reaching out to your personal support network, Jena advised, then you need to give yourself permission to return to treatment.

While some people unfortunately view returning to treatment as a failure, Jena takes a decidedly more positive view about this choice. Returning to treatment, she noted, is a bold and wise decision that reflects significant self-respect.

Also, reentering a treatment program doesn’t mean that you’re starting over from square one.

“Your recent experience … does not negate all the ground you gained,” she said. “You’re starting at a different point, and usually with some additional wisdom.”

Perhaps most importantly, she added, when you return to treatment, you bring the understanding that you are indeed capable of living a healthier life without using alcohol or other addictive substances.

“You start over with the knowledge that it’s possible,” she said. “You know you can do it.”

Falling Forward

Throughout their Oct. 27 conversation, Jena and Kirsten reiterated the value of self-acceptance and the necessity of not judging yourself based on what others have done or what others think you should be doing.

“Everyone’s recovery is different. It’s not linear. It’s all over the map,” Kirsten observed. “We’re all human beings, and we’re all imperfect in our own ways.”

Which brings us back to that elusive (and counterproductive) concept of perfection.

“If we give ourselves permission to be imperfect … we can then have a better chance of falling forward when we do fall down,” Jena said.

Achieving successful long-term recovery requires us to cast aside expectations of perfection, realize that we are all fallible people, and embrace the opportunity every new day offers.

Or, as Jena put it: “It is not possible to do it perfectly, [but] it absolutely is possible to do it.”

Watch the complete Oct. 27 Instagram Live conversation between Kirsten Müller-Daubermann and Jena Morrow Margis on the Timberline Knolls YouTube channel.