What can family members expect when they come to visit their loved one for the first time?

Our hope is that they can expect to spend good quality time with their loved one who is in treatment. Prior to seeing the resident, the visitor will check in at reception and spend a few minutes with TK staff. Each visitor has to sign a confidentiality statement designed to protect all residents. As an extension of this, no cameras or similar items are allowed on campus. If visitors are 18 or older, they are required to bring their ID. Visitors are approved by the treatment team on a case-by-case basis and in some cases, this can include siblings.

They will then proceed to the dining hall where all visits take place.  We hope everyone will spend time talking together, learning of the strides the resident is making and how she feels about her progress. We hope this time will be used to reconnect and even start practicing new communications skills.Games and other entertainment options are available, too.

Depending on the length of time the resident has been in treatment as well as her stage in the recovery process, they may be able to walk around the campus together; however, to maintain privacy and appropriate boundaries, visitors are not allowed in the lodges where residents live.

What is the process if I want to arrange to visit?

All visits must be approved by the treatment team and all requests must start with her primary therapist. Whether a visit is allowed or not is based solely on the resident’s progress and if such a visit would be in her best interest.