Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Timberline Knolls Residential Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Timberline Knolls Residential Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Getting Comfortable with Discomfort

If there is one thing we can all relate to at the present moment, it is that in many ways, our lives have gotten significantly more uncomfortable in the year 2020.

Insecurity and uncertainty brought about by the pandemic, coupled with economic fragility, unemployment, and major shifts in education, healthcare, not to mention travel and movement restrictions, have all wreaked havoc on our sense of normality and the function of our “every day lives.”

For those also in recovery, this situation of being extraordinarily uncomfortable, both situationally and emotionally, is exactly the place that can cause anxiety, immense fear and a temptation to revert to behaviors that may momentarily bring comfort, but in the long-term, only destruction. Circumstantial discomfort can lead to feelings of being out-of-control, unworthy, unlovable, angry, doubtful, and a wide-range of other adverse emotional states. And they don’t just live in the brain. They affect our bodies, actions and reactions, motivation levels and relationships. The emotional discomfort so many are experiencing is real and valid, but most important to emphasize, can be managed and there IS hope.

The natural question that arises from the current crisis is: since discomfort seems to have become the new normal, how do we get comfortable with it?

There will never be a world in which we do not experience some level of discomfort –either situational, emotional or both. Therefore, we must have a plan in place for when extreme discomfort arises so that it does not overwhelm us, but can be handled in a way that honors recovery and builds healing and hope.

First, it is important to manage expectations to prevent the swings of emotion that can accompany discomfort. Barry Schwartz in his book, “The Paradox of Choice,” says that humans are admirably adaptable to situations as they evolve, but are absolutely horrible at anticipating the emotional impact of changes in their lives. For example, we drastically overestimate how happy a positive experience will make us, as well as how negatively an uncomfortable experience will affect us. The brain always has to make predictions to determine current action. If we modify our expectations from the outset however, with the knowledge and trust of ourselves that we will indeed be able to adapt to the situation, we already have a bulwark against the effect of emotional discomfort. This can be aided by speaking, out loud, affirmations to ourselves. Statements like, “I can handle this,” “I am strong,” “I’ve got this,” “I can get through this,” help to verbalize the truth, rather than listen to fear.

Second, when you’re in an emotionally healthy place, it is important to set an action plan for when uncomfortable emotions arrive. What are your triggers, and what things have you done in the past to self-soothe? Did they work, or did they trigger a cycle of shame and self-condemnation? Put in place things you can do to self-soothe that are accessible and “easy to reach” in distressing times. It might be putting a person on speed dial, or having a book at the ready, or shoes at the door to get outside in nature for a walk. Every person is different, and therefore will develop different strategies, but make them simple and easy to get to, so that the calming effect takes place as quickly as possible. It can even be as simple as opening a breathing or meditation app. However you choose to make a plan, do so ahead of time, because when experiencing deeply uncomfortable emotions, we’re usually not in the best headspace to make recovery honoring decisions.

Third, reach out to your treatment team. It is normal during these extraordinary and unprecedented times to be experiencing fear, worry, doubt, anxiety, and perhaps at a higher intensity or frequency, than before the pandemic. They do not have to control your life and health, however. It is ok to reach out for help. You have permission.

Thankfully, due to tele-mental health and our digitalized world, you can still access treatment providers online, and there are a wide variety of online resources (like this blog), videos and even inspiring content on social media (!!!) that can supplement the recovery journey.

It is important to not shame yourself at this time into thinking that you don’t deserve help – that other people have it worse – your reality is valid, and your tolerance for discomfort and the impact it has on you is unique, and worthy to be heard. You deserve treatment, support and encouragement. If the discomfort becomes unmanageable and unhealthy, do not hesitate to reach out for the support you deserve.

You’re not alone, and you can learn tools to handle these challenging times in a way that keeps you and your loved ones healthy and safe.

About Kirsten Müller-Daubermann

“Since my own recovery, I am passionate about educating and empowering women to get the care they need to live amazing, productive and healthy lives,” said Müller-Daubermann. “I see the same compassion and desire in the Timberline Knolls team and look forward to being a part of this work of restoring women to health.”

Müller-Daubermann will continue to work as an advocate for greater awareness of eating disorders and resources for care. Since she won the crown of Miss America 2008, she has spoken on more than 20 college campuses, worked with youth and church groups domestically and abroad, lobbied Congress with the Eating Disorders Coalition, and started her own non-profit, the Kirsten Haglund Foundation, to raise funds and assist families financially in seeking treatment for eating disorders.

View all posts by Kirsten Müller-Daubermann