Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Timberline Knolls Residential Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Timberline Knolls Residential Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

COVID-19 Procedures at Timberline Knolls

At Timberline Knolls, we are committed to offering the essential treatment needed for our residents during the COVID-19 pandemic.

We remain open for both residential and partial hospitalization treatment. Our employees are healthcare professionals dedicated to the overall health, well-being, and safety of our residents, employees, and community.

We are well-informed of all the updates regarding COVID-19 and are working diligently to abide by the guidelines set forth by the CDC, WHO, and state and local governments.

Many steps and procedures have been taken over the past months to ensure the safety and well-being of our residents and staff.

Here are the safety measures we currently have in place at Timberline Knolls:

  • Daily temperature and symptom screening of our residents and staff.
  • Because Timberline Knolls is located on 43 acres outside of Chicago, we are practicing social distancing and testing as needed. Quarantine and isolation are practiced when appropriate.
  • The dining hall spacing is reflected with appropriate social distancing seating and schedules for mealtime.
  • The utilization of facial masks for all TK staff and in group settings for treatment.
  • Maintaining the highest level of deep cleaning and sanitization of all facilities on our campus.
  • Monitoring all current CDC, state, and local health department developments of COVID-19.
  • Ongoing communication and public health notification processes are in place in case COVID-19 is identified.
  • Heightened awareness of high-risk individuals and preexisting conditions.
  • All new admissions at our residential campus and PHP are screened prior to entering treatment at Timberline Knolls.
  • Telehealth family visitations, rather than in-person visitation, are practiced.
  • Active monitoring and tracking of all PPE and medical supplies.

If you have any questions or concerns, please contact our admissions team at (877) 257-9611.

Timberline Knolls saved my life. The therapists are truly incredible and they really care about us. I made friends for life and I got my life back on track.

– A former resident
Why Choose Timberline Knolls?
Marks of Quality Care
  • Better Business Bureau (BBB)
  • Lemont Chamber of Commerce
  • Residential Eating Disorders Consortium
  • The Joint Commission (JCAHO) Gold Seal of Approval