Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Timberline Knolls Residential Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Timberline Knolls Residential Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Meet The Timberline Knolls Staff

Jami Aitken, MSW, LCSW

Assistant Clinical Director

Jami serves as Timberline Knolls’ Assistant Clinical Director. She has extensive experience in the behavioral health field. She was most recently an Assistant Director of Social Services, and served as a Clinical Program Manager for the Cook County Hospital and Health System.

In addition, Jami worked as the CBT Clinical Supervisor at the Northwestern Medical Faculty Foundation.  She also served in various roles at the University of Illinois in the Department of Psychiatry.

She obtained Masters of Social Work at the University of Illinois in Chicago, with concentration in Mental Health, and is a Licensed Clinical Social Worker (LCSW).

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TK saved my life, and I am forever grateful for that. I now have been months free from my eating disorder... They really make sure you know your skills before you leave!

– A former resident
Why Choose Timberline Knolls?
Marks of Quality Care
  • Better Business Bureau (BBB)
  • Lemont Chamber of Commerce
  • Residential Eating Disorders Consortium
  • The Joint Commission (JCAHO) Gold Seal of Approval