Frequently Asked Questions About Timberline Knolls

Exploring residential treatment centers, rehab centers and other treatment facilities can be overwhelming during times of distress. Below are some of the most common questions we hear from women, girls and families who are researching Timberline Knolls and other types of treatment for eating disorders, substance abuse and mood disorders.

What are the ages of the women you treat?

We admit women ages 12 and older, including numerous women in their 50’s and 60’s.

We recognize that recovery from eating disorders, addiction and the other conditions we treat is a lifelong process. Women require different tools as they move through different phases of life. Our individualized program addresses the dynamic treatment needs of women at various stages of life.

Many adult women come to TK after having been in recovery for many years, even decades. Often a family or career transition, or traumatic life event such as a divorce or the loss of a loved one, can trigger a return of symptoms of anorexia, bulimia, addiction, trauma and/or mood disorders. We offer programming tailored to the specific needs of mature women, including those of mothers with children at home.

Residents live in separate lodge settings based upon their age. Adolescent girls attend school at the state-approved Timberline Knolls Academy. They benefit from the tight integration between the classroom and a therapeutic living environment that supports their social and developmental needs.

Will insurance cover my treatment?

Possibly. Our admissions team can help you determine whether your insurance benefits may help cover some portion or all of your treatment. Each insurance plan is unique; some provide excellent coverage for residential treatment centers.

Timberline Knolls Residential Treatment Center is an in-network provider for many insurance plans, and also works successfully to negotiate single-case agreements for women who must rely on out of network benefits. We have particular expertise working with women and families who need specialized dual diagnosis treatment or evaluation for cooccurring disorders.

We have extensive experience working with most major insurance carriers for women to get the treatment they need to address all their symptoms. At times, that includes coordinating with other providers across the continuum of care, such as inpatient hospitals, outpatient treatment providers, and transitional living facilities.

Will I have a roommate?

Our treatment staff strongly believes that women benefit significantly from sharing living quarters during residential treatment. This offers them an antidote to the soul-stifling isolation of their diseases. Living with roommates also allows women and girls to practice recovery skills that are important to forming positive relationships with siblings, friends, roommates and family members.

Most women share a room with two or three other residents. Rooms include a private bathroom, and separate closet or dresser storage for each woman.

On occasion, a woman’s treatment team may conclude that is therapeutically beneficial for her to stay in a single room.

Is there a typical length of stay?

No. Some women may stay as few as 21 days, and others may stay three months or more.

Numerous factors impact a woman’s length of stay, and we cannot begin to evaluate them fully until a woman has been admitted and assessed in person by our medical and clinical staff. These factors include:

  • Medical complications or side effects of addiction, anorexia nervosa, bulimia, or other eating disorders
  • Past treatment history at other inpatient/residential facilities or rehab centers
  • Family relationships and support system
  • Presence of co-occurring disorders
  • History of traumatic life experiences
  • Severity and length of time a woman has been suffering with her disease

We recognize the significant commitment of time and financial resources each woman and family makes by coming to a residential treatment center. Each woman’s treatment team keeps these realities in mind when formulating her treatment plan, both for residential treatment at TK and for her ongoing treatment once she leaves.

Can I bring my laptop, cell phone or other electronics? What items are not allowed?

During the admission process, our team will provide each family with a current list of items that are acceptable and prohibited, as well as suggestions on personal items that may make a woman or girl more comfortable during her stay.

If I don't have an eating disorder, will I participate in programming with those who do?

You will work with your treatment team to formulate an individualized treatment program to address your unique recovery goals. Many past residents who lack eating disorder symptoms have told us that they’ve found the treatment approaches we use to address anorexia and bulimia to be highly effective for controlling symptoms of mood disorders or addiction, and for coping with past trauma.

Additionally, women and teens who have struggled with long-term alcoholism or addiction also fail to recognize the impact their substance abuse has on their diet. Our nutrition and dietary staff leverage their expertise with anorexia, bulimia and compulsive overeating to help these women to also regain a healthy relationship with food and eating.

Timberline Knolls will not place you on a pre-defined eating disorder or substance abuse track based on your symptoms. Our treatment team believes that regardless of your diagnosis, you will benefit from programming that includes women who experience both similar and different symptoms.

Do most women at TK have a dual diagnosis or a co-occurring disorder?

The Timberline Knolls treatment approach targets the core, underlying issues that are common among women with many different disorders, including those with a dual diagnosis or cooccurring disorder. Some women seek residential treatment for a single diagnosis, while others may have multiple diagnoses, or conflicting diagnoses from multiple treatment providers.

Regardless of a woman’s past diagnosis, staff also place a strong emphasis on identifying and addressing co-occurring mood disorders, eating disorders and addiction. This holistic treatment approach is reflected throughout our programming, so that individual courses focused on eating disorders, addiction and trauma are consistent with our overall philosophy on recovery.

Will I have access to a phone or the internet?

Yes, on a limited basis. Each lodge provides phones and computers with internet access, which residents are permitted to use at specified times during the course of treatment. You will work with your treatment team to determine appropriate parameters for communicating with your loved ones during each stage of treatment.

Once a woman is admitted and assigned to a residential lodge, her loved ones will be provided with instructions for sending mail and other care packages.

Does Timberline Knolls have medical staff onsite?

Yes. Highly trained medical staff is onsite 24 hours per day. This is one of the important differences between licensed residential treatment centers like Timberline Knolls and many other drug rehabs, eating disorder treatment centers, and addiction recovery programs. These treatment facilities often staff programs primarily with therapists or counselors and other unlicensed recovery personnel, and only bring medical personnel onsite on a case-by-case basis.

Our treatment staff believes that women in the early stages of treatment require ongoing access to medical personnel in order to make a safe transition into a life of recovery. This also assures that any new or previously unidentified medical complications of anorexia, bulimia, or substance abuse are addressed promptly. It also assures that qualified personnel are on hand to immediately evaluate women and girls who experience medical events or changes that may require a temporary transfer for inpatient treatment.

The Timberline Knolls residential treatment team is led by our medical director, a board certified psychiatrist who specializes in the treatment of eating disorders and addiction. Our industry-leading multidisciplinary medical team includes psychiatrists, internal medicine physicians and nurses with extensive experience in treatment for bulimia, anorexia, substance abuse, trauma and co-occurring disorders.

What is your screening process for prospective employees?

All employees of Timberline Knolls are required to participate in a thorough screening prior to joining our team. Employees selected for hire must also complete a national background check, as well as county and state background checks. All new hires are required to pass a drug screen to ensure that we remain a drug-free workplace. Job history, criminal history, references, and FBI fingerprints (if required by the state) are completed as well. Other onboarding pieces include an OIG search, education verification, and confirmation of employment eligibility by verifying the documents required to complete the I-9. Timberline Knolls provides specialized training based on an individual’s position to guarantee the provision of consistent and excellent care for our residents.

Are residents allowed to have visitors?

Yes. Visiting hours are scheduled each week. You will work with your treatment team to determine when you are ready to receive visitors.

My Christian faith is important to me. Can I have a Christian therapist?

Yes. Timberline Knolls employs full-time Christian therapists who have training in biblically-based counseling and the relationship between the Bible and principles of recovery. If you seek to deepen your understanding of Christianity and the Bible, we can arrange for work with a pastoral counselor.

If you desire to pursue a Christian treatment program, it is important that you make this request during the admission process.

I am not Christian. Will I feel out of place?

No. Timberline Knolls Residential Treatment Center welcomes women of all faith traditions and religious beliefs, and those with none at all. Our staff is trained to support you regardless of your religious preferences, and help you find resources you need to nourish your spirit.

We believe our common focus on spirituality will help you connect with peers who may help you develop and strengthen your own beliefs. We offer access to spiritual services and resources whether you are Jewish, Catholic, Christian or of another religious background.

Is Timberline Knolls a women-only facility?

Yes. Our treatment staff believes that an all-female environment has significant therapeutic value for women struggling with eating disorders, substance abuse, trauma, and the other conditions we treat. As TK residents work to uncover their authentic selves and find their true voices, they benefit from the closeness and freedom that are fostered in the loving and supportive community of other recovering women. The lifelong friendships that women develop here are an important part of their foundation for recovery.

Can I leave if I don't like treatment?

Timberline Knolls is not a psychiatric hospital, and the success of your treatment requires willingness to participate in your recovery program. We recognize that treatment is difficult for everyone, even terrifying, and that your first few days or weeks at a residential treatment center are likely to be especially emotional.

Adult women, if not subject to legal guardianship, are free to leave our treatment program at any time if not in danger of harming themselves or others in the near future. Leaving against medical advice usually has a significant negative impact on a woman’s chances for recovery. It may also have ramifications for a woman’s ability to use insurance benefits for future addiction or eating disorder treatment, as well as for compliance with any legal agreements requiring participation in treatment.

Young women under age 18 do not leave the residential lodges without being accompanied by a staff member. Minors are admitted for treatment by their legal guardians, and when they leave treatment, they must be released to their custody. We will work with families and other treatment providers to identify appropriate placements for adolescent women who are resistant to treatment.

While this situation is rare, women who leave TK against our advice often seek to return later with a much-improved openness to recovery.

Does Timberline Knolls ever use hypnosis or regressive therapies?


Where can I read other articles about Timberline Knolls?

Visit our archive of selected Timberline Knolls Articles.

Going to Timberline Knolls was one of the best decisions I have ever made! I highly recommend you go here for treatment! You will come out knowing how to cope better with life!

– A former resident
Why Choose Timberline Knolls?