Payment and Insurance Information
Clinical Excellence in Treatment at Timberline Knolls
At Timberline Knolls, our goal is to provide the best treatment for women and adolescent girls struggling with eating disorders, addiction, trauma, mood and co-occurring disorders. Our holistic, multi-disciplinary treatment approach is unique. When you choose Timberline Knolls, our entire team works with you to assure you will receive the best possible care and treatment available.
Currently, Timberline Knolls has agreements with insurance companies like Aetna, BlueCross BlueShield (BCBS), Beech Street, CIGNA, ComPsych, Humana/Corp Health, Integrated Behavioral Health (IBH), Magellan Health, Mental Health Network (MHN), MultiPlan, Three Rivers, Tricare (Active Duty), United Behavioral Health (UBH), and ValueOptions, to manage the costs of treatment. We also offer financial advocacy to assist and counsel regarding fees and payment options.
The daily rate for residential treatment at Timberline Knolls includes all clinical, educational, psychiatric, behavioral/milieu, nursing, and expressive therapeutic services on a 24-hour, 7-days-a-week basis. Individual, family, and group therapies are included. The daily rate also includes all meals and lodging. It is based on a tuition model of monthly billing. Services that are not included are non-psychiatric medical services, such as pediatrics, gynecology, dentistry, dermatology, hospitalization, urgent care, emergency care, urine/blood/lab work, medications, etc.
Here are some important things to know about payment and insurance:
- Each individual insurance benefit plan is different.
- Some variations may be subtle and limitations of the plan can easily be overlooked.
- Be sure to verify your benefits with your Human Resource Department Benefits Administrator and your Insurance Company.
As a courtesy, Timberline Knolls' admissions staff will contact your insurance company and request information about your Mental Health benefits, specifically the benefit for Residential Treatment (RTC), the primary level of care offered at Timberline Knolls. The information our admissions team obtains is called a quote of benefit, which tells you whether or not your insurance plan includes a residential treatment benefit. Please note this isn’t a guarantee or authorization of coverage.
Your insurance company decides whether or not they will cover your stay at Timberline Knolls, and for what period of time, based on their criteria and assessments our clinical staff provides in the first 72 hours of treatment. Sometimes this differs from the recommendation of your clinical team. Treatment history is an essential component for most insurance carriers to consider funding any days at the RTC level of care. Most insurance companies prefer that a patient has attempted a PHP (Partial Hospitalization Program) or IOP (Intensive Outpatient Program) and not met the intended objectives prior participating in residential treatment.
If you have additional questions or need more information, please contact our Admissions Department.