Meet Our Staff

Randy Hayes, MA, LCPC

Senior Vice President QM/HIM

Randy A. Hayes comes to Timberline Knolls with over 30 years of experience in the Behavioral Healthcare field. Mr. Hayes writes books and articles in the Behavioral Healthcare field, is a guest faculty member of Family Information Services, Minneapolis and has been a lecturer for the Joint Commission on the Accreditation of Healthcare Organizations. He has provided consultation and training for professionals around the United States regarding quality improvement and data interpretation and display. Mr. Hayes is a Licensed Clinical Professional Counselor, a Certified Alcohol and Drug Abuse Counselor, a Nationally Certified Counselor, and a Clinically Certified Mental Health Counselor.

Books by Mr. Hayes include: A Handbook of Quality Change Implementation: Teaching Old Dogs New Tricks (CandR Publications); The Evidence Based Practice (John Wiley & Sons) and Issues in Care, Treatment, and Services for Behavioral Healthcare (Joint Commission Resources).